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AI agent platform

One platform. The agent you need.

Choose an agent to organize business requests, assist your online shoppers or help with everyday tasks. Configure it for your needs, with its own capabilities and limits.

Choose your agentSee how it works

Specialized agents. Each with a defined scope.

See it in 30 seconds

What Flatzer is

Specialized agents. One platform.

Flatzer brings together agents for your business, your online store and your everyday life. Choose by task: each agent has its own capabilities, limits and compatible channels.

Available agents

Explore their capabilities and choose the right fit.

Service technician replying on their phone from their work van

Professional automation with visible boundaries

Turn incoming messages into work your team can review

Flatzer structures the request, applies approved rules, prepares the handoff and produces an execution receipt. It does more than reply like a chatbot.

WhatsAppRequest a pilot
Back room of an online fashion store with a laptop ready to manage orders
Real screenshot of the Verda 21 online store with the Flatzer widget open in the store's own blue brand colour

AI agent for ecommerce

The AI agent that staffs your store and acts

It learns your catalog, works in your site's widget and on WhatsApp or Telegram, shows products, takes shoppers to the product page and leaves every conversation in your inbox. It's built from your public site and tuned in a conversation.

WebsiteSee the shopping path
Table with coffee, a phone and a notebook, ready to organise the day

For yourself

An AI assistant that's yours alone

Your personal assistant on Telegram for reminders, tasks and drafts. WhatsApp is in beta. Explore its capabilities and plan on the product page.

TelegramMeet your assistant

How your agent gets built

Choose an agent and see how to get started.

  1. Compare professional, ecommerce and personal agents. Start with the task you need help with.

    FlatzerGetting startedIllustrative example
    The right agent
    For your business

    Organize requests and prepare handoffs to your team.

    For your online store

    Answer catalogue questions and help shoppers choose.

    For you

    A personal assistant for tasks and reminders.

  2. Define what it should know, the available actions and when to ask for help. Setup depends on the agent.

    FlatzerGetting startedIllustrative example
    Context, actions and limits
    Context

    The information relevant to your agent’s task.

    Actions

    Only available and authorized capabilities.

    Limits

    What it must not do and when it should ask for help.

    When a request needs human judgment, prepare context for the team.

  3. Check each agent’s channels and conditions before connecting it. Not every agent supports the same channels.

    FlatzerGetting startedIllustrative example
    Channels by agent

    Each agent has its own compatible channels.

    For your businessWhatsApp · pilot
    For your online storeWeb widget
    For youTelegram · WhatsApp beta

    Availability depends on the product and its setup.

  4. Test its responses and review its work. When a request needs human judgment, the agent prepares context for the handoff.

    FlatzerGetting startedIllustrative example
    Illustrative handoff

    I have a request that needs a review.

    I’ll prepare the information so the team can review it.

    Request prepared for review

    Reason for the request and conversation context

    When a request needs human judgment, prepare context for the team.

Frequently asked questions

Where do you start?

For your business, your online store or your everyday life: find the right agent.

Choose your agent