Every DM left on read is a lost appointment
Someone asking about a treatment writes to three clinics at once — and books the first one that replies. Your AI agent answers on WhatsApp, informs with your protocol, and books the appointment — with human handoff when it matters.
No clinical diagnosis · Integrated booking
Carmen — Clinic
online
See it in 30 seconds
Your agent is up and running
No software migration, no calendar switch, no API keys.
Tell the AI about your clinic
A guided AI interview loads your treatments, prices, and FAQs, and generates your agent automatically.
Connect your channels and calendar
WhatsApp and your booking system. You only approve the permissions.
Your agent starts booking
It starts in manual review mode. When you trust it, you decide what runs automatically and what gets routed to the team.
What your assistant does for the clinic
It doesn't recommend treatments. It informs with your protocol, qualifies and books the appointment.
Treatment info
Price, duration, number of sessions and what each treatment includes. With your clinic's official information, not random internet content.
- Price, duration and sessions
- What each protocol includes
- Differences between similar treatments
Pre-qualification without diagnosis
The assistant asks what your team needs to know before the appointment: zone, expectations, availability. No clinical assessment by chat.
- Treatment of interest
- Availability and clinic location
- General indications (not diagnosis)
Direct appointment booking
When the lead fits, the assistant offers real slots from your calendar and locks the appointment. Automatic confirmation and reminder.
- Syncs with your current calendar
- Confirmation + 24h reminder
- Booking without a prior call
Human handoff for sensitive cases
If the lead asks about contraindications, medical conditions or delicate cases, the assistant passes it to your team. No improvisation.
- Automatic detection of sensitive cases
- Handoff with a summarized context
- Auditable logs of every decision
Always up-to-date knowledge
When you change a price or protocol, you update it once and your assistant reflects it in the next conversation. No team retraining.
- Per-treatment knowledge editor
- Versioning and change audit
- Immediate refresh across all channels
Designed for clinics that live on bookings
Not a generic chatbot. An AI agent trained for aesthetic clinics.
WhatsApp and your calendar in one place
Every conversation lands in a single auditable inbox, no messages lost between apps.
Speaks in your clinic's tone
Careful, professional, no aggressive language. Like your best receptionist would.
Also replies after hours
Enquiries arrive at any time. Your assistant also replies after hours, before the lead checks the competition.
Direct calendar bookings
The lead books without a prior call when the case is clear. Your team only handles exceptions.
No clinical diagnosis
Active guardrails so it doesn't recommend treatments or assess medical cases by chat.
Conversation history
Every conversation is kept in the inbox, where you can search and review it. Useful to improve protocols.
How it books an appointment from a DM
Lead asks about a treatment → assistant informs → qualifies → locks a slot in the calendar. No team picking up the phone.
Inbox
Hi, do you have that dress…
Thanks for the information
How much is the…
María García
Online
Metrics
Conversations today
Response time
Carmen — Clinic
online
Is your treatment team answering DMs between patients?
Compare how you handle incoming DMs today with an AI agent trained for your clinic.
| Your team handles it | Generic bot | Flatzer | |
|---|---|---|---|
| Reply speed | When the treatment room frees up | Fast but impersonal | Automatic, with your protocol |
| Treatment info | Varies depending on who replies | Whatever it finds online | Your official information, always |
| Clinical risk | Depends on team experience | Recommends and diagnoses on its own | No diagnosis — human handoff |
| Integrated booking | Calls and emails | Doesn't book | Direct slot lock in the calendar |
| Traceability | Hard to reconstruct | No traceability | History of every conversation |
Reply speed
Treatment info
Clinical risk
Integrated booking
Traceability
Flat monthly price, no lock-in
Start with Launch and upgrade when the calendar asks for it.
Frequently asked questions
Try it with your website
See the widget in action with your business
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Compare Flatzer with other tools
- Flatzer vs WatiWati is the WhatsApp Business API pipe with manual flows and a markup over Meta; Flatzer adds an AI sales agent self-configured via onboarding, with flat pricing and no per-message surcharge.See comparison
- Flatzer vs Respond.ioRespond.io is a powerful omnichannel inbox for mid-market teams from ~$159/mo; Flatzer is an autonomous AI sales agent, self-configured via onboarding and flat-priced, built for the micro-business.See comparison
Every DM answered is one more appointment in the calendar
Your agent replies, informs with your protocol, and books with no clinical recommendations. Your team only handles the cases that truly need a human.